Payment

For questions not answered below, please contact accounting@oneclub.org.
NOTE: Our business hours are Monday – Friday, 10:00am – 6:00pm ET (15:00 – 23:00 GMT).

All payments must be made in U.S. Dollars (USD)
All payments must reach The One Club within 15 days of the invoice date.

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Payment Options Refunds / Payment Issues

Payment Options

CREDIT CARD
AMEX, MASTERCARD, VISA, and DISCOVER credit cards are accepted. Online credit card transactions will be encrypted so your privacy is protected.
NOTE: All credit card transactions are subject to a 3% processing fee.

CHECK
Entrants based in the United States may arrange payment via check. For the total amount of fees, checks must be made payable to: The One Club for Creativity, Inc.
NOTE: ALL CHECKS MUST BE IN U.S. DOLLARS DRAWN ON A U.S. BANK.

WIRE TRANSFER
International entrants may arrange payment via wire transfer. Account details will be given during the payment process.
NOTE: All wire transfer transactions are subject to a $35 USD processing fee.

Payment Issues / Refunds

ALL ENTRY FEES ARE NON-REFUNDABLE AND NON-TRANSFERABLE.
By submitting entries into the competition, entrants are committing to pay for all entry fees in full.

ONLINE CREDIT CARD PAYMENT ERROR
Credit Card payment is "Declined: 15005-This transaction cannot be processed." (or similar error)
- Even if your payment was declined, your entries have been submitted. Confirmation can be found on the Invoices page in your account.
- Please contact your credit card provider to have your charge pre-approved.
- Once approved, go to the Invoices page and click "Online Credit Card" under Payment Status to launch the payment process again.
- Select Online Credit Card and proceed to pay using the pre-approved card, or select a different payment option.
- NOTE: DO NOT re-create the entries in your account and attempt to check out again. This will result in duplicate entries and invoices.

THE ONE CLUB FOR CREATIVITY
450 W 31ST STREET, 6TH FLOOR
NEW YORK, NY 10001
212.979.1900

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